Xbox Series X Is 'Experiencing Performance Issues,' Admits Microsoft

Microsoft has admitted that the Xbox Series X is having performance issues for certain games when compared to Sony’s PS5.

When a new generation of consoles launches, those who adopt the new systems expect a certain level of quality whether it is performance, visuals or anything else in-between.

Xbox game pass games — Credit: Microsoft

When comparing the PS5 and Xbox Series X, it’s pretty much give or take as to which is better, as both consoles definitely pack a punch. Or at least they should do, but Microsoft has admitted the Series X isn’t always performing as it should for its games.

On paper, in terms of GPU power, it should be the Xbox Series X that has the advantage, however that’s not always appearing to be the case.

The Xbox Series X is capable of 12 teraflops of GPU compared to the 10.28 teraflops of the PS5. While this might not be considered a huge difference, it may at least sway potential customers one way or another.

Xbox consoles side by side — Credit: Microsoft

In theory if you’re playing a multiformat title such as Assassin’s Creed: Valhalla, it should look and perform slightly better on Xbox Series X than on the PlayStation 5.

However, despite the apparent GPU advantage, video games such as Assassin’s Creed: Valhalla are reportedly performing better on PlayStation 5, as discovered by Digital Foundry in the video below.

https://www.youtube.com/watch?v=rzaSrS1fsvc&feature=emb_title

This performance discrepancy has become such an issue for some Xbox gamers that Microsoft has commented on the matter.

“We are aware of performance issues in a handful of optimized titles on Xbox Series X|S and are actively working with our partners to identify and resolve the issues,” explained an Xbox spokesperson [via TheGamer].

It seems that Assassin’s Creed: Valhalla is not the only game with an issue when comparing performances of Xbox Series X to PS5. Digital Foundry has also discovered that both Devil May Cry 5 has a better forming framerate on PS5, while Dirt 5 also has better image quality and resolution.

It’s not clear how – or when – the issue will be resolved.